The 5 issues forcing utilities to future-proof their mobile networks

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It's no secret that many utilities are striving for even greater reliability and resiliency. You can't achieve those goals without addressing how you communicate with field workers. Fortunately, we now have some outstanding solutions available – solutions that have the flexibility to adapt to new problems, new ways of doing business, new communications networks and new hardware form factors (Google Glass, anyone?) Lee Johnson of Netmotion Wireless stops by to explain. – Jesse Berst

 

By Lee Johnson

 

Utilities do not operate in a vacuum. Myriad external forces act upon them, forcing them to evolve how they manage their workforce, especially via mobile networks. This is true whether the utility concerns itself with electricity or gas or water or waste management or some combination.

 

In an unpredictable world, utilities must adopt a forward-thinking strategy to “future-proof” their mobile networks. They must anticipate the multiple scenarios that can alter the business landscape. In many cases, the core of this strategy is Enterprise Mobility Management (EMM). With that in mind, here are five reasons utilities should future-proof their mobile networks by leveraging an EMM solution.

 

1. Changing business models

Utilities are moving toward a decentralized, distributed workforce that relies less on paper and face-face exchange of orders. Ideally, field workers will spend significantly less time reporting into the main office. Instead, using their mobile devices and relying on EMM software to maintain a secure, constant link to corporate resources, workers can perform these tasks on the road. By spreading out operations across local service areas, utilities can maximize employee productivity and cut down travel time between work orders. Dynamic and scalable mobility software is the best way to manage large, distributed workforces today while setting them up for success tomorrow.

 

2. Disasters

Communications is always the most important element of a disaster recovery plan. By creating reliable every day mobile connectivity, the organization has the same protection when disaster strikes, allowing teams to mobilize quickly and respond to urgent situations. Disaster preparedness is another reason utilities are decentralizing—so that points of failure are minimized when a particular service area has been neutralized.