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SGN 'Lessons from the Real World' Webinar Archives

Smart Grid, smart grid webinars, SGN smart grid webinars, lessons from the real world webinars, SGN lessons from the real world webinars
Click inside for instant access to replays and slide decks from all of our previous smart grid webinars:
- Data Analytics: How BGE is Benefiting from AMI Data
- Cellular's Role in Smart Grids
- Full-Circle Customer Engagement: Why, When and How
- Success Secrets of OG&E's Smart Grid Deployment
- Customer Engagement with IHDs
- Breakthrough Techniques for Engaging Electric Power Consumers
- Behavioral Science for Persistent Customer Engagement
- Path to an Integrated Network Operating Center
- Science of Customer Engagement
- The Path to Advanced Asset Management
- Comparing Cellular with Other Comm Technologies
- Hard Won Wisdom for Smart Meter Deployments
- Breakthrough Best Practices for Merging IT and OT
- Meter Data Management Pitfalls (and How to Avoid Them)
- Smart Grid Security - How to Protect New and Legacy Equipment
- Achieving the Ultimate Communications Network
- Next Generation Asset Management
- Making the Business Case for Smart Meters
- Secrets of Customer Adoption
- High Performance in Talent and Organizations
- High Performance in Data Management - From Overload to Insights

Part 1: Developing an analytics roadmap at your utility

In this first replay segment, Accenture Senior Manager Matt Comte discusses the benefits of setting up an analytics roadmap. He also explains why starting out with a pilot program can help your utility explore the various ways analytics can transform business practices.

Part 2: BGE's approach to analytics and developing value cases

Tom Humphreys, who is BGE's Project Manager, Advanced Metering Capabilities, provides an overview of his utility's analytics pilot program. In this second replay segment he also describes the approach BGE used to introduce the analytics initiative, develop value cases and then determine those that looked most promising.

Part 3: Analytics case studies from BGE's playbook

This third segment features Chandra Shekhar Raj, who is Data Analytics Project Manager for Accenture. He drills down on some of the value cases that were implemented at BGE in the areas of theft analysis and demand response, describing the various scenarios involved and results achieved.

Part 4: Lessons learned and tips for analytics success

In this fourth and final replay segment, Tom Humphreys of BGE and Chandra Shekhar Raj and Matt Comte of Accenture provide more examples of analytics value cases that were implemented at BGE, including voltage analysis and net meter and defective meter analysis. They also highlight critical success factors and lessons learned from these experiences.

Part 1: Role and lifecycle of cellular communications

Smart Grid, smart grid communications, smart grid cellular communications, Qualcomm smart grid, SAIC smart grid, how utilities are using cellular
In this first segment, Jason Ellis of Qualcomm discusses the role and lifecycle of cellular communications technology, including the business case for 3G-enabled smart grid systems and some common misconceptions.

Part 2: Cellular's momentum and the value of integration

Smart Grid, smart grid communications, smart grid cellular communications, Qualcomm smart grid, SAIC smart grid, how utilities are using cellular
This second segment features Jason Ellis and Sunvir Gujral of Qualcomm discussing some of the advances in cellular technologies, as well as chip-on-board design, how integration optimizes total system cost and energy use cases.

Part 3: Cellular market update and industry next steps

Smart Grid, smart grid communications, smart grid cellular communications, Qualcomm smart grid, SAIC smart grid, how utilities are using cellular
In segment three, Jeff Norman of SAIC covers trends in communications technologies and smart meter deployments in the U.S. and some of the next steps toward full range integrated systems. This segment also includes some Q&A.

Part 4: Q&A - cellular experts field audience questions

Smart Grid, smart grid communications, smart grid cellular communications, Qualcomm smart grid, SAIC smart grid, how utilities are using cellular
The final segment features our experts answering questions from the audience, from what utilities should be asking carriers during negotiations to the pros and cons of setting up a private cellular network.

Full-circle customer engagement part 1: Intro and importance of a strategy

customer engagement, full-circle customer engagement, Opower customer engagement, customer attitudes on smart grid, customer attitudes on smart meters, smart grid, Smart Grid News webinars
In this first segment of our Jan. 16, 2013 Lessons from the Real World webinar with Opower and Pike Research, Jesse Berst of Smart Grid News introduces the speakers and discusses the importance of staying current on different approaches to customer engagement.

Full-circle customer engagement part 2: Customer attitude research

customer engagement, full-circle customer engagement, Opower customer engagement, customer attitudes on smart grid, customer attitudes on smart meters, smart grid, Smart Grid News webinars
Bob Lockhart of Pike Research discusses findings from research exploring customer attitudes toward the smart grid and smart meters in this second segment of our Jan. 16, 2013 webinar on "full-circle" customer engagement.

Full-circle customer engagement part 3: Creating a full-circle approach

customer engagement, full-circle customer engagement, Opower customer engagement, customer attitudes on smart grid, customer attitudes on smart meters, smart grid, Smart Grid News webinars
In the third segment of our Jan. 16, 2013 Lessons from the Real World webinar, Ogi Kavazovic of Opower provides details on what it takes to create a "full-circle" customer engagement strategy.

Full-circle customer engagement part 4: Results, mistakes, next steps

customer engagement, full-circle customer engagement, Opower customer engagement, customer attitudes on smart grid, customer attitudes on smart meters, smart grid, Smart Grid News webinars
Ogi Kavazovic of Opower shares some results from his company's customer engagement work with electric utilities and some of the mistakes utilities have encountered. In this fourth and final segment of our webinar, Kavazovic also suggests four "next steps" that utilities should take to avoid similar problems.

OG&E's smart grid success secrets part 1: Intelligent network management

Smart Grid, Oklahoma Gas & Electric smart grid, smart grid deployment, OG&E smart grid deployment, IBM smart grid
In this first segment of our Nov. 1, 2012 Lessons from the Real World webinar with OG&E and IBM, Ed Rossi of IBM provides an overview of intelligent network management and fields a couple of audience questions about IBM’s products and their interaction with role-based security.

OG&E's smart grid success secrets part 2: Goals, plans and processes

Smart Grid, Oklahoma Gas & Electric smart grid, smart grid deployment, OG&E smart grid deployment, IBM smart grid
Joel Webb of Oklahoma Gas & Electric discusses the utility's smart grid goals, motivations, planning and the processes behind their initial smart grid deployment in this second segment of our Nov. 1, 2012 Lessons from the Real World webinar with OG&E and IBM.

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