Smart Grid News hosts free "Lessons from the Real World" webinars on topics important to the utility industry. We bring in top experts from the field to provide insight and tips. Click to see our current webinar schedule and registration details.
Click to watch the first segment of our April 24, 2012 webinar – The Science of Customer Engagement – presented with Tendril as part of SGN's Lessons from the Real World webinar series. Moderator Jesse Berst introduces the speakers and provides a brief overview of the topic. Patty Durand, Executive Director of the Smart Grid Consumer Collaborative, provides an overview of the organization and their research involving smart grid consumer awareness.
In this second segment of our April 24, 2012 webinar – The Science of Customer Engagement – presented with Tendril as part of SGN's Lessons from the Real World webinar series, Patty Durand of the Smart Grid Consumer Collaborative presents some of SGCC's research findings and discusses the importance of segmentation in consumer engagement initiatives.
This third segment of our April 24, 2012 webinar – The Science of Customer Engagement – presented with Tendril as part of SGN's Lessons from the Real World webinar series features Tendril VP of Consumer Products Dr. Paul Cole. He discusses the research and development involved in creating home energy reports.
Click to watch the fourth installment of our April 24, 2012 webinar – The Science of Customer Engagement – presented with Tendril as part of SGN's Lessons from the Real World webinar series. You'll hear Delta Sonderman, Product Development Manager at Duke Energy, discuss how the utility has "operationalized" home energy reports and the customer response, utility benefits and lessons learned as a result.
Click for the fifth and final segment of our April 24, 2012 webinar – The Science of Customer Engagement – presented with Tendril as part of SGN's Lessons from the Real World webinar series. In this segment you'll hear our panelists respond to questions from the audience. Topics range from best use of segmentation to ROI on home energy reports.
Click to watch the first segment of our March 20, 2012 webinar – The Path to Advanced Asset Management – presented with Utilicase as part of our Lessons from the Real World webinar series. In this first segment, moderator Jesse Berst introduces the speakers and provides a brief overview of the topic. Bob Moisan, President of The Glarus Group, discusses asset management benefits and the components of strategic asset management.
This second segment of our March 20, 2012 webinar – The Path to Advanced Asset Management – presented with Utilicase as part of our Lessons from the Real World webinar series features Marc-Andre Forget, who is Chief Technology Officer at Utilicase. In his presentation he emphasizes the need to follow a methodology in strategic asset management and suggests six steps to success.
Watch the third segment of our March 20, 2012 webinar – The Path to Advanced Asset Management – presented with Utilicase as part of our Lessons from the Real World webinar series for perspective on advanced asset management from Thomas Ta, Performance Asset Manager for BC Hydro. He describes the objectives and strategy that drove his utility's implementation of asset management, as well as the challenges.
Click for the fourth installment of our March 20, 2012 webinar – The Path to Advanced Asset Management – presented with Utilicase as part of our Lessons from the Real World webinar series. In it Thomas Ta, Performance Asset Manager for BC Hydro, shares screen shots and insights on the software that BC Hydro utilizes for their asset management system.
In this fifth and final segment of our March 20, 2012 webinar – The Path to Advanced Asset Management – presented with Utilicase as part of our Lessons from the Real World webinar series, our panelists answer questions from the audience. Topics addressed include recognizable patterns in data, analytic software and thoughts on future requirements, among others.
Click to watch the first segment of our Jan. 18, 2012 webinar - Comparing Cellular with Other Communication Technologies - presented with Qualcomm as part of the Smart Grid News Lessons from the Real World webinar series. In this segment moderator Jesse Berst introduces the speakers and provides a brief overview. He is followed by Joseph Ho from Qualcomm's R&D team, who shares results from his company's extensive study on cellular in smart grid communications.
Click to watch the second segment of our Jan. 18, 2012 webinar - Comparing Cellular with Other Communication Technologies - presented with Qualcomm as part of the Smart Grid News Lessons from the Real World webinar series. In this segment Joseph Ho from Qualcomm's R&D team continues to share results from his company's extensive study on cellular in smart grid communications.
Click to watch the third segment of our Jan. 18, 2012 webinar - Comparing Cellular with Other Communication Technologies - presented with Qualcomm as part of the Smart Grid News Lessons from the Real World webinar series. In this segment Brian Huey, smart grid specialist at Sprint Nextel, discusses cellular carriers' growth, challenges, partnerships and commitments to supporting smart grid communications.
Click to watch the fourth segment of our Jan. 18, 2012 webinar - Comparing Cellular with Other Communication Technologies - presented with Qualcomm as part of the Smart Grid News Lessons from the Real World webinar series. In this segment Matt Gillmore, Director of Enterprise Architecture and Standards at Consumers Energy, discusses some of the lessons Consumers learned while researching and rolling out their cellular communications project.
Click to watch the fifth segment of our Jan. 18, 2012 webinar - Comparing Cellular with Other Communication Technologies - presented with Qualcomm as part of the Smart Grid News Lessons from the Real World webinar series. In this segment panelists answered questions from webinar participants, ranging from emergency use and peak time prioritization; prioritizing data on a public carrier network; should a utility start with 3G or wait for 4G; percent of down time per year; carrier performance during disasters, and pricing mechanisms used.
Click to watch the sixth and final segment of our Jan. 18, 2012 webinar - Comparing Cellular with Other Communication Technologies - presented with Qualcomm as part of the Smart Grid News Lessons from the Real World webinar series. In this segment panelists answered questions from webinar participants, including how many utilities are using cellular; cellular deployments in other parts of the world; the upgrade timeline for 4G and LTE, and using cellular in conjunction with other technologies.
The communications network is the foundation of a smart grid. Get the network right and you can leverage it for years. Get it wrong and you may hit a performance ceiling. Recently, engineers from Qualcomm studied more than 1,500 smart grid use cases to determine the five most crucial communications issues. Then they tested different technologies against eight different applications (including meter reading, outage management and distribution automation). Click to learn more about the five key issues, about how cellular stacks up and where to get the test results.
Click inside for video replays and presentation materials from our Aug. 24, 2011 webinar on top lessons learned from real-world smart meter deployments featuring experts from Baltimore Gas & Electric and Accenture.
Click to watch the first segment of our popular Aug. 24, 2011 webinar on top lessons learned from smart meter deployments presented with Accenture. In this clip moderator Jesse Berst introduces the speakers and provides a brief overview. Then Jessica Baker, smart meter project manager with Baltimore Gas & Electric, offers background on BGE’s four-year smart-meter initiative.
In this second segment of our Aug. 24, 2011 webinar on top lessons learned from smart meter deployments, Jessica Baker of Baltimore Gas & Electric and Shanu Nigam, senior manager of Accenture's Smart Energy Practice, discuss the planning and development that goes into exchanging meters and preparing for mass deployment. They also offer suggestions on how to avoid some of the stumbling blocks they've encountered.
In this third video clip from our Aug. 24, 2011 webinar on top lessons learned from smart meter deployments, Shanu Nigam of Accenture discusses the importance of establishing guidelines before getting started, as well as setting up backup systems and interacting with the business process. Jessica Baker of BGE explains how BGE’s business processes morphed from their original plan and also discusses some of the challenges they faced along the way.
Click to watch the fourth installment from our Aug. 24, 2011 webinar on top lessons learned from smart meter deployments. Shanu Nigam of Accenture and Jessica Baker of BGE lead off with a discussion of the different kinds of security requirements that utilities must consider as they plan deployments. They also talk about interacting with vendors and wrap up with some of the drawbacks encountered.
In this final segment from our Aug. 24, 2011 webinar on top lessons learned from smart meter deployments you'll hear Shanu Nigam of Accenture articulate the need to be prepared for all the extensive data and the importance of collecting and dispersing the correct data. Jessica Baker of BGE emphasizes the need to interact with all stakeholders, to expect multiple changes and the importance of defining goals and direction while still being able to implement new technology as it emerges.
This document includes the speaker presentation materials from our Aug. 24, 2011 webinar on top lessons learned from smart grid deployments, featuring experts from Baltimore Gas & Electric and Accenture.
Three new demonstration projects caught our attention - a smart grid effort in Albuquerque's business district, a rapid recovery transformer study in Texas and a trial involving low voltage current sensor technologies in the UK. They also got us to thinking: At this stage in the smart grid build out, if you could design a demonstration project, what would it entail? That's our latest Tuesday Topic; click for the details.
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