In June of this year, the FBI arrested a hacker named Jesse McGraw (aka "GhostExodus") for installing malicious software on a couple of systems at a hospital in Texas. He didn't crack some protocol or breach a server, he allegedly walked around in his security guard uniform and a "hoodie" with a USB drive carrying malware. An ultimate insider.
The entire episode can be found in a very readable account at the website of the somewhat eponymously named Wesley McGrew, who actually located and identified McGraw after a relatively short period of social network mashing, Googling, and just good, old-fashioned rational thinking. (For those of you with eye-strain from concentrating on the Smart Grid Security Blog, there is also a very good podcast interview with McGrew by Michael Farnum at An Information Security Place.)
The story has been told in multiple places, and was widely covered in local media at the time, but in doing some research today on SCADA vulnerability and exploitability, there were items in the complaint, in the write-up, and in the comments (some of them quite scathing) from the hacker's cohorts to McGrew's account of the events, that made me think of the SCADA security challenges associated with the new Smart Grid environment in some different and more urgent ways.
He is not alone in this expectation. In a presentation back in 2007, delivered at HITBSecConf2007 Malaysia, called "Hacking Scada," other statements supported this fear, including the fact that ordinary antivirus software could be expected to crash many SCADA systems due to the increased load, and that simple utilities like "ping" had been shown to bring those assets down.
As an IT person coming to utilities, I had expected vulnerability, but did not expect the real fragility in these important systems.
HMI by DIY I learned this while researching the new importance of the Internet protocol and even web-oriented interfaces, as components in the HMI interfaces of these systems. Packages actually ship with IDEs (Integrated Development Environments) containing libraries and widgets necessary to create useful, functional, and hopefully intuitive representations of the complex system of sensors, RTUs, PLCs, and more. It is not clear how seriously security is regarded in the creation of these custom interfaces, or how simple it can be to enable security controls available through the IDEs. It appears that there exist few standards and fewer tools relating to their certification. Getting Warm in Here?
Admittedly, information security may be relatively new to the traditional SCADA user, but there needs to be better tooling, or better integrity assurance, or just better education and awareness to make some information security analysis more standard.
I think it is pretty clear that this guy did not know how unstable this system would become, or how important HVAC is in a hospital in Texas. Operating room environments, pharmaceutical storage temperatures, patient recuperation, are all intimately connected to those systems. It is literally life and death. It is hard to imagine from the descriptions of the attacker and his attack that he construed his incursion as being as dangerous as it was. Similarly, the ignorance of many of the comments on his arrest miss this entirely, presenting their view of the attack as being that he "hacked an air conditioner or something."
Whether it be in the minds of the internal resources who do not think about information security and an HVAC system, or external attackers who do not understand the complexity, seriousness, and importance of these newly interconnected SCADA systems, the fundamental disconnect on action and effect need to be made much more visible.
The reliance of SCADA-enabled systems like HVAC on their actual software, and the reliance of the utilities and customers on these SCADA systems is a connection that is becoming obvious as the Smart Grid expands the number and the exposure of these systems to all.
Jack Danahy and Andy Bochman are authors of the Smart Grid Security Blog.
Image courtesy Wesley McGrew
More on SGN:
Smart Grid security channel
Why Cyber Risks to the Grid Are – and Are Not – MAD
Smart Grid Fallout: Lessons to Learn from PG&E’s Smart Meter Lawsuit
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