. In case they haven't sprung up in your territory yet, smart meter detractors and grid modernization malefactors are out there and are making more noise every day. And the press amplifies it like it's the finding of the century. These people see a dark cloud in every silver lining springing up around them, and the arch villain, as usual, is technology. I don't believe they are pretenders – far from it. They honestly believe that technology is hurting their bodies, stealing their personal secrets, and putting their finances at risk.
I think Luddites give technology too much credit. I'm sometimes just as skeptical that smart meters and other smart grid components will cause alarmingly great good as I am that they'll cause great harm. What if someone claimed smart meters transformed them from a 98 pound weakling to Charles Atlas? Or that smart phones raised their children's IQ 40 points (some do, BTW)? We would have to throw the BS flag on those just as fast as on the doom-and-gloomers.
Since I've been covering their emergence, smart meters have been alleged to do some or all of the following: · Cause confusion or brain cancer
· Facilitate attack by foreign nations
· Help utilities get rich by cranking up rates forever
· Give Barack Obama control of your house
· Signal criminals when your house is ready to be robbed
· Reveal to the government when you're doing naughty things
· Reduce fertility in laboratory mice
These stories pop up all over, but here are the latest from Maine and California. And lest you think this is a phenomenon unique to the USA alone, here's a vigilant gentleman chiming in from north of the border:
... these so-called 'smart meters' may be deliberately 'tricked' to register a higher consumption reading than is actually true. Obviously, this would produce more revenue for the greedy utilities and the greedy governments which are constantly looking for new ways to screw the people.
Well said Sir! And tell you what – if after reading this you find yourself converted, you can go HERE for all your anti-smart meter propaganda needs including bumper stickers and yard signs.
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Andy Bochman and Jack Danahy are authors of the Smart Grid Security Blog. You might also be interested in …
Smart meter protest closes PG&E offiice How to make consumers sit up and beg for a smart grid Scare stories threaten Maine smart meter rollout No health threat from smart meters (white paper)
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| Talk Back to the Author | Current Comments (12) | Leave a Comment | ![]() |
| that's easy for you to say! |
| But maybe they should they should move that cell phone away |
| Lefty Goldblatt - 12/15/2010 - 04:22 |
| luddites |
| you may not remember but we had the same outcry (of cheating) when we started using bar code readers at super markets. Then, like now, anyone dumb enough to cheat you and then hand you written documentation quickly disappear from the scene. however put the blame where it belongs; we have not been real good about looking for the advantages of the smart grid. Consider a customer that hears only that their multibillion $ investments cut the cost of meter reading for the utility and make it easier for them to cut you off and come up with new ways to charge you more that are so complex you don't understand them. |
| pat kennedy - 12/15/2010 - 05:50 |
| re: communicating smart grid advantages |
| Pat - at this point, there's near-universal agreement re: poor industry and government communications to customers about what we're doing ... and why. Some utilities have learned that lesson and are doing a much better job. Others are slow learners, but eventually, I think we'll see a system with many more quality interactions between electricity providers and consumers. |
| Andy Bochman - 12/15/2010 - 06:09 |
| key is value and choce |
| Andy, I am not sure name calling is conducive to the discussion. I am an electrical engineer and also a utility customer. My everyday work is to make the power grid more secure, more reliable, more economical. I think any relunctance on the side of the customer is due to the lack of a clear value proposition and the lack of choice. A person uses cell phone because there is perceived value by him and he chooses to use it, not because someone else tells him it is good for him and he has to use it or be called names. The challenge for us engineers working on smart grid is to work for the value it creates, not technology for the sake of technology. We should be more patient and humble in making the case for smart grid. I believe the absolute majority of people has no fear and is not against technology. If we show them (us included) the value of technology through demonstration projects and allow them the freedom to choose, they will make the right choice. |
| xiaoming feng - 12/15/2010 - 06:52 |
| Market pull vs. push |
| Xiaoming Feng, Yours are some of the more rational comments I've seen on this topic. As most Marketing 101 students know, the most successful products are ones demanded by customers, not ones where customers are forced or coerced to acquire. If customers are relatively content with the status quo and see little or no benefit of smart grid investment, it just looks like a threat and a rate increase. |
| Bob Stephens - 12/15/2010 - 07:42 |
| cost and value |
| Xiaoming Feng nailed the issue here. Let's face it - utilities stand to benefit far more from the smart grid than individual consumers, but they're both going to have to pay for it. The issue is value. Trying to convince consumers to save money by spending money is a losing proposition. It also doesn't hurt utilities to stand on the sidelines and laugh collectively at the debacles at PG&E and Xcel. |
| John Roberts - 12/15/2010 - 07:48 |
| Debacles |
| Re: "It also doesn't hurt utilities to stand on the sidelines and laugh collectively at the debacles at PG&E and Xcel." - completely and respectfully disagree. No one has all the answers in these early days of the Smart Grid. Taking notes and learning from others' miscues is what most utilities are doing lest they become the targets of others' scorn in the future. Re: customers' rational skepticism about Smart Meter/Grid benefits: good stuff. Re: Groups spreading FUD about demonstrably benign technologies isn't helping anyone, though it does help capture eyeballs online. |
| Andy Bochman - 12/15/2010 - 08:44 |
| clarification |
| Mistakes are inevitable in these early days, as standards for best practices are not yet established. However, there's a difference between a mistake and a debacle. In PG&E's case, a mistake was not making greater efforts in consumer outreach prior to rollout. A debacle is when a high ranking employee of theirs adopts a pseudonym to deflect customer blowback in a disingenuous manner. Debacles like this will only hinder future outreach efforts towards consumers and regulators and add to growing mistrust (warranted or not). |
| John Roberts - 12/15/2010 - 10:26 |
| No value provided |
| In an amazing coincidence I just today refused a PG&E contractor access to my Gas Meter. I had no prior knowledge that PG&E was going to install a SmartMeter Gas Meter today. The electrical Smart Meter they installed last year have provided zero value to our household. |
| Jan Sondergaard - 12/15/2010 - 14:53 |
| Not entirely insane |
| Like so many political arguments, each side picks facts to embellish, distort, or expand to suit their logic. For example, I cannot speak for the source leading to the belief that metered consumtpon may be "tricked", however, there is a history in some regions where direct meter readings were replaced with "guessing" based on a number of tools, such as averaging. Some may see that as "tricking" if they already are distrustful. Suspicion and skepticism are good. Paranoia is not. Many who might want to believe the worst can be persuaded with information and facts. The paranoid, however, will not. |
| John Sullivan - 12/16/2010 - 12:49 |
| first clumsy step in a necessary revolution? |
| Is this protest movement the first step in a cultural genocide of the power utility culture? That can't come soon enough for the greenie types who want to replace the entire power grid with a new Internet that just happens to also be able to move watts when it can't figure out how to negotiate demand for them out of existence. Most existing utility smart meter deployment plans are monopolist schemes to limit information gathering to what utilities themselves can process and limit energy management options to those sold by utilities themselves. Consumers are right to reject them outright - as are regulators - and insist on general purpose gateways using more secure and robust (powerline, fibre) communication. The US National Broadband Plan, goal 6, mandates specifically that all raw meter data must be securely sharable with service providers that the consumers themselves choose. This addresses many concerns of the protesters and puts them in control of reducing their bills. Since deploying secure megabit gateways costs not much less than deploying gigabit gateways, wise utilities will over-provision dark fibre, deploy fibre+powerline networking and use wireless only for backup and phones. They'll sell access to every home to ISPs, telcos, cablecos and home security and safety companies on an IPv6/P1901/G.9960/PKI network that reaches every AC outlet with a gigabit and repays its higher deployment costs very quickly. Fire and vulnerable person safety advantages alone of such a network will sell it (via reduced insurance). Consumer representation on the boards that decide privacy, bonding and insurance rules for service providers and define restricted journalled interfaces for police use should reduce the concerns about 'big brother' monitoring. Meanwhile the utility executives and lawyers who made their living on simply lying to the public and passing on costs to them will have to retire, as regulators learn exactly how to finance a 'smart grid' at no cost to the ratepayer and simultaneously improve public safety and all communications services. The power grid should look more like a secured IPv6 Internet that can also move watts when it fails to negotiate demand for them out of existence. Very few people doubt we'll be there by 2050. A minority doubt we'll be there by 2030. A few seem to insist on having it by 2020 to keep up with Europe and Korea and Japan. No comment on how practical the plan is. But don't assume these folks will lose |
| Craig Hubley - 12/17/2010 - 22:59 |
| LUDDITES: not who you think they are |
| Actually, we believe that being available for everyone 24/7 is counterproductive towards living a happy life, and that our affairs are our own to run and not yours to judge. You think so low of people with different opinions, you claim to know so much about people who aren't communicating with you.... are you so sure being plugged in is good for -you-? |
| Andrew Shea - 06/24/2011 - 10:12 |
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