NorthStar Utilities Solutions' MeterSense MDM has been selected as the meter data management element of the smart metering program at Groton Utilities in Southeastern Connecticut. The smart metering project is just one of many initiatives at Groton that are aimed at providing the highest level of customer service at the lowest possible cost. This means driving every possible benefit out of its smart metering investment. MeterSense uses automated validation routines to ensure the quality of the Advanced Metering Infrastructure (AMI) data while minimizing manual intervention to drive efficiency and control costs. MeterSense also monitors the performance of the AMI system itself so that the slightest performance issue can be identified and quickly corrected. This will allow Groton to maintain its high level of customer satisfaction, through timely and accurate billing, while minimizing the effort and cost of cleansing and managing the huge volumes of smart metering data.
From fires in Philadelphia to firearms in Texas, smart meter associated flare-ups make the news weekly. And it makes us wonder: If you could turn back the clock and rethink the whole smart grid rollout, would you do it differently? And if so how? That's this week's topic in our discussion forum. Please join in.