Home Energy Management: TED 5000 Provides Real Consumer Value – But Scores Low on Standards-Based Interoperability
Jul 6, 2010
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In SGN's Tech Take articles, power engineer and architect
Erich W. Gunther evaluates actual products and services against the SGN Smart Grid Scorecard. Unless disclosed explicitly at the beginning of the article, neither SGN nor Erich Gunther has received any compensation from the vendor nor do they own stock in the company.
After a short hiatus, I am pleased to begin a new series of Smart Grid technology reviews.I have been working to start up a new company called Smart Grid Labs(SGL) which will perform more formal evaluations of Smart Grid technologies than the informal reviews I do for these articles.In the future, I will be relying more on the SGL team to support these reviews.
Today’s article looks at a home energy monitor – The TED 5000 from The Energy Detective.Having accurate energy usage information – both real time and historical – is critical for a consumer to understand and manage their energy usage and cost.I have an extensive home automation system based on the HomeSeer systemand I have been looking for an energy monitor to directly measure how well that system is helping with managing my energy use.After some research, I discovered the TED 5000 which looked like it would support my requirements based on the information on their web site.
The Impact of Customer Facing Systems and User Experience on the Smart Grid
The utility's traditional residential customer interface has been through monthly billings and the register value displayed on the outside of the electricity meter.Using only a bill and a meter register value, it is hard for residential electricity customers to make informed decisions about how products, services, and behaviors impact their monthly bill.Inevitably, emerging non flat rate structures lead to even more uncertainty by the account holder about when electricity was consumed, by whom, and using what device.Uncertainty about electricity consumption makes it harder for residential customers to modify their energy consumption behaviors under growing need for conservation and peak demand reduction.
As Internet-style convergence happens across the Smart Grid, the opportunity to upgrade the residential customer's user experience has arisen.In the future, Smart Grid applications may leverage any of two-way meter communications connections, resident-connected Internet connections, cell phone Internet connections or any other data access means to:
·Communicate and control utility assets such as the meter
·Communicate with the customer about their bill
·Communicate with the customer about how energy consumption impacts their bill
·Provide signals to customer-owned automation to act on utility need
·Engage the customer to take 'next steps’ towards being greener or meeting utility need
·Help the customer find the small change in lifestyle with big positive impact on the grid
·Involve customers in the process of energy efficiency
Where the Smart Grid meets the residential customer, several things are needed.The first is a set of ubiquitous modalities for communication with the customer. TV screens, web browsers, thermostat displays, special purpose displays, and cell phone interfaces are currently considered. Next, customer facing applications need to find a way to help residents meet energy awareness and conservation goals across the various points of interaction. Such systems also need a back end system that offer persistence of service across the residential customer's various presence and location oriented user interface requirements.Together, these form a scalable, coherent, user experience that offers more access and impact than any single means.
The Energy Detective Product Lineup
The Energy Detective (TED) has several devices that permit consumers to monitor their own energy consumption in real time, provide historical usage reports, and even provide a link to Google’s Power Meter energy portal.Further, my home automation system advertises support for TED.I selected the TED 5000 because unlike earlier versions, it did not require a separate software application running on a PC to operate.Instead it uses a hardware-based gateway that receives signals from the voltage and current sensors and makes the data available through a built-in web interface.Connection to the web interface is provided via a standard 10BaseT RJ-45 Ethernet connector.In addition, the TED 5000 gateway can establish a link to Google’s Power Meter portal web site to archive my data.
When I received the package, I found it easy to install the hardware.The instructions were concise and easy to follow (yes, although an engineer, I actually read the directions).I have two 200 amp electrical panels in my home so I purchased two sets of current/voltage sensor modules – one for each panel.The TED 5000 supports up to four such modules.Each module comes with two clamp-on CTs and leads to directly connect to each leg of my split phase, 120/240 volt service.The instructions were clear to ensure that I oriented the CTs correctly and make sure that power readings had the correct direction and sign (positive values for load).
The modules communicate with the gateway using a proprietary power line carrier (PLC) communications scheme.The modules inject the PLC signal using the voltage sensing connection at the panel and the gateway picks it up by being plugged into a wall outlet in the house.Using a proprietary approach breaks one of our core principles and is reflected in my score.The more significant practical problem, however, is that the PLC technology interferes with other PLC-based technology I have in my home and is also affected by the noise filters found in surge-protected electrical outlet strips and UPS systems – of which I have many in my home.Because of this, I was unable to get the system to work using my preferred placement of the gateway.After hours of experimenting with disconnecting outlet strips, moving the gateway from outlet to outlet, I finally found a combination that allowed the gateway to receive the PLC signal.After some measurements, I found that the major issue was associated with my outlet strips filtering out the PLC signal.I finally had to plug in the gateway in an outlet nearest the breaker panel.The problem with that is this location was nowhere near my home network.I solved this by using a HomePlug based PLC network connection device from NetGear plugged into the same outlet.It turns out that the HomePlug device does not interfere with my other home automation gear or the TED 5000 – network connection problem solved!
The next challenge was configuring the system.After fussing around a bit I figured out the IP address the gateway was assigned by my DHCP server.The actual setup was relatively simple using the embedded web interface on the gateway – I specified the serial numbers of the two sensor modules and the serial number of the separate LCD-based display device.I also had to tell it that I was using two modules in load mode.Getting this right allows me to select a NET mode on most displays that summed the module channels to give me total house power and energy.
Another nice feature was the ability to enter basic rate information so that my energy usage can be displayed in dollars rather than kWHrs – critical for my wife to actually get value from the system!The system supports a few basic rate types – more than sufficient to get a reasonable indication of energy costs. But you would never try to use it to compare your results with the utility bill. In my case, I have a flat rate ($0.07713 / kWHr) so the setup was easy.
As a side note, there is quite a bit of controversy on this particular point.Every vendor of in-home display devices for energy realizes that they need to provide an estimate of dollars spent rather than kWHrs used.However, efforts to create a simple method of supplying rate information for this purpose by the utility are being strongly resisted.The utilities are resistant to any idea of providing information used to estimate the rate and cost of consumption lest they be held accountable for that estimate when the consumer compares the output of their in-home display device from something like the TED 5000 and their actual bill at the end of the month.So what is happening is that the display vendors provide their own method of estimating and require the consumer to enter the rate data themselves.Like that’s going to be more accurate and less likely to cause calls to the utility!
Once the system is set up, there are a variety of display options on the embedded web interface as shown in Figure 1.The displays are easy to use, support views in both dollars and kWHrs, provide estimates of energy costs expected for a period if consumption pattern continues – just about anything you would want to know to understand your energy consumption and see the results of behavior changes to minimize it.
Where the TED 5000 Falls Short
The administrative portion of the interface provides a means to upgrade the firmware in the gateway and other components.You can download new firmware from their web site and specify the file locations in the web interface which then automatically distributes the firmware to the right components and restarts the system.There is very little feedback on this part of the process and I can’t tell if firmware ever gets updated in the remote sensor modules or the separate display device.In any case, even with the most recent firmware as of this writing, there are still a lot of bugs in the system – especially with the external wireless display monitor.
The system includes a ZigBee-connected wireless display monitor.No information is provided on what flavor of ZigBee is being used and I didn’t have the time to sniff it and reverse engineer the data stream.The radio link itself seems to work and no configuration was required other than telling the web interface on the gateway the serial number of the display device.However, the display is often inaccurate, it never displays anything other than zeroes for the min/max values on the various screens, it updates instantaneous kW readings sporadically – all of which reduce its usefulness.I only use the web interface.
I mentioned at the beginning that I have a HomeSeer based home automation system.I thought that it would support the TED device but it turns out that it only supports an older version.That was disappointing, but I hope a driver for the proprietary interface to the TED 5000 gateway will be developed. (Did you catch the word proprietary there?)
A really nice feature of the TED 5000 is its ability to send data to my Google PowerMeter account.Figure 2 shows a typical display of two days of consumption for one of my two panels – in this case the one with my air conditioning units on it.This is where there are more software bugs.The upload to Google is very unreliable.I had to go back many days before I found two days of consecutive data.The other problem is that Google PowerMeter does not provide a means to sum the two panels like the TED 5000 gateway web interface does.This would be a complaint about both the TED 5000 and Google PowerMeter.The TED 5000 should provide an option to upload an additional channel with the summation – or allow selection of what channels including net to upload.The Google PowerMeter portal should also provide an option for summation of multiple channels.
I mentioned earlier the problems with the proprietary PLC interface being impacted by outlet strip filters but I also noted interference with the operation of X10 and Insteon devices I have in my home – also proprietary although at least published PLC protocols.This issue really needs to be resolved before these technologies can be used by a mass market; it simply requires too much end user expertise to make it all work.It turns out that this is a focus on the Smart Grid Interoperability Panel (SGIP) Priority Action Plan (PAP) No. 15 working group on PLC coexistence.Unfortunately, the focus is on broadband devices (like HomePlug) and not low-speed PLC such as that used by home automation systems.PAP 15 is also not looking at the impact of passive filtering devices such as outlet strips and UPS.This is a major problem that will prevent widespread adoption of these kinds of systems until addressed.
SGN’s Smart Grid Checklist:
The TED 5000 scores reasonably well on many of our metrics, but its use of proprietary technology in the communications results in low scores in those areas..
GreenBox Technologies' Smart Grid Checklist scores -- total score of 74 (out of 100)
Metric
1-10
(10 is best)
Comments
Impact
10
Does it make the power system more reliable, efficient, predictive or interactive?
We rated highly within its scope of providing useful energy information to the consumer and making a simple means of converting kWHr to dollars or carbon.
Openness
5
Is the technology freely and widely available?
The technology is largely proprietary and not published.The interface specifications are not implemented by many vendors (other than the basic ZigBee interface and the self-publishing live data XML interface), and the specifications are not reviewed and updated by users.
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Standardization
4
Are the interfaces defined according to recognized standards?
The display unit does use ZigBee but not a published profile.The PLC interface is proprietary.Support for SEP 1.0 and eventually 2.0 for the interface would be a real plus in the future and significantly increase the score.A more well-documented XML interface would also be welcome.
Security
5
Does it protect critical information and manage who is authorized to access it?
Web security is basic.No statements are made one way or another to the consumer on the privacy of the data being captured.No intrusion detection or logging.No role-based security.
Manageability
8
Does it permit the monitoring and control of performance, configuration, health, accounting and security?
The TED 5000 has a very simple diagnostic log for trouble shooting the connection to Google.The web screens for configuration are very complete and easy to use.
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Upgradeability
9
Does it permit adding, changing or improving key features later?
Yes, it provides a relatively simple means of downloading firmware updates for the devices and web interface.I would like feedback on whether or not the in- home display device or voltage/current sensor units are being updated too.
Scalability
9
Does it permit future expansion?
Yes, it supports multiple service panel configurations (up to 8 CTs and 8 voltage connections – 4 240 volt, split phase circuits) for a wide variety of likely residential configurations.The hardware is modular and future configurations (e.g. EV monitoring options) could be supported with appropriate firmware updates.
Extensibility
6
Does it make it easier to integrate new devices and applications?
The system is designed in small modules that make it extensible from a hardware point of view.There is a proprietary API available for developers to write to (e.g. to allow HomeSeer integration).
Self-Healing
8
Does it recover automatically from failures?
It does seem to recover from power failures and interference without my intervention.I am not pleased with the reliability of the uplink to Google but it does in fact self-heal.I wish it didn’t break in the first place however, so it didn’t have to heal – self or otherwise.
Interactivity
10
Does it help the grid and its users react to each other’s needs?
System is very engaging.Very likely a residential customer could use the system to understand how utility service is consumed within their home and their environmental impact as a result of sustained action.
Date of product: 6/1/10. The Energy Detective – firmware revs: GW 1.0.350, FP: 1.0.185
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Overall, we think this product is excellent in its ability to give a residential customer the information and understanding needed to remediate costly or environmentally unfriendly consumption behaviors.The score would be much higher with closer attention to standards-based interoperability and security.As the residential customer information economy emerges, expect to see consumers asking utilities to provide information direct from their smart meters rather than relying on the in-panel sensor modules.
Erich W. Gunther is co-founder and Chairman of EnerNex Corporation, founder and acting director of Smart Grid Labs. He is the chairman of the board of the UCA International Users Group, serves as chair of the UCAIug’s OpenSG OpenHAN Task force, serves on the DOE GridWise Architecture Council, and is the administrator for the NIST initiated SGIP effort.
I have the TED5000. I agree with most of what you say but have a few caveats. I discovered after I bought it that in my apartment building, we're not split phase, but each unit has 2 of the 3-phase legs for 120 and 208v. The TED calculates its voltage by measuring leg-to-leg voltage (208) and dividing by two, which results in an incorrect voltage reading. Now I know they say they don't support "Commercial" 208v systems, but really, how hard would it be to take the two neutral-leg voltages and average them? Or divide by the square root of 3? It'd be close enough.
My second beef is that the remote is regularly to be found stuck in a state saying "Bootloader" something or other, requiring a reset.
When they fix these things, it will be a better system.
B Hartman - 07/07/2010 - 07:05
congratulations on your consumption
According to the screen in the post, the author's electricity usage is the equivalent of 600 San Fransisco average homes. Or is there a problem with the TED?
Also, my opinion is that installing the TED5000 requires a highly skilled electrical engineer and the customary phone call to their (competent) support line.
Marco G.
Marco Graziano - 07/07/2010 - 09:03
Maybe I'm just lucky
Maybe I'm just lucky, but I seem to have avoided the display problems reported by the author. An interference problem for the Zigbee communications maybe? And I have no communications problems with Google Power Meter either. If there's a gap in data, I know it's because the power went out (useful when harassing the power company).
Also, I'm not an engineer and was able to install and set up mine. Not the easiest thing I'd ever done, and I hadn't expected to have to install a circuit breaker (and learn to do that) and a noise filter (and learn what that was), but all in all, anyone with the confidence (or foolishness?) to open up an electrical panel should be able to manage.
As for the overall gist of the article, I think the author is expecting too much of the TED. It's not meant to integrate with a smart grid system or home automation system. It's a one trick pony. In my mind it performs that trick very well - as seems to be recognized by the author in the 'impact' and 'interactivity' scores. So I think it's a little unfair to complain that it doesn't interact with home automation systems.
I'd also be interested in what the author has going on electrically in his house - - those Google Power Meter graphs follow profoundly different curves from my own.
Tom S. - 07/07/2010 - 09:29
Checklist Insufficient
I have a TED 5000. It is sitting in a closet. It does not provide customer value. What your checklist doesn't take into account is the complexity (and cost) to install this device. "Implementation" is a key step in the adoption process, and your checklist should take this into account.
The website promises: "Installation is very simple and quick. A technically-savvy homeowner, neighbor, friend or electrician can install TED in 10-15 minutes. TED operates on the existing wires in your home, so there is no need to run any additional wires."
I'm pretty technically-savvy. After all, I can program computers. But I can't install a TED. Here's why:
Barrier 1: Lack of Expertise. Most customers (like me) are not electricians or electrical engineers and don't know a kW from a kWH. Can we really expect them to go mucking around the electric box?
Barrier 2: Dangerous. My electric panel has signs warning not to remove various covers due to risk of electric shock. I guess that is why the instructions suggest having a neighbor come over to help. I asked my neighbor John. He wouldn't go near the thing.
Barrier 3: Locked Out. My electric box looks nothing like their diagram. Furthermore, the incoming power lines in my box are on the "utility side" of the box, and locked-out to customers.
Thus, I would suggest adding several criteria to your scale for when you evaluate these kinds of devices. Because if the customer can't implement such a device, then all the other criteria you list are meaningless.
Expertise: 10 = 5th grader could install it; 1= get professional help
Time: 10 = less than 5 minutes; 1 = greater than an hour
Cost: 10 = no cost; 1 = $100 or more for electrician
People: 10 = 1 person; 1= 4 or more people
These could all be rolled-up into an "Implementation Complexity" score. On this scale, I would score the TED a 4.25.
P. Honebein - 07/07/2010 - 11:43
inter-op questions
Erich, thanks for a unique in-depth report! A few inter-op questions, if you don't mind.
First, are outlet strips as passive filters only an issue if the gateway is plugged into a strip, or do these strips still cause problems if TED is plugged directly into an outlet?
Second, please elaborate on the X-10 interference issue. In particular, does TED create false positives on X-10 devices, or does it block X-10 transmissions, or both?
Finally, what sort of features do you anticipate from HomeSeer support?
David Butler - 07/08/2010 - 22:13
All of the above comments
B Hartman - I totally agree - but if you look hard enough they do disclose this. I believe they are working on three phase support.
Marco - I have a big house with three air conditioning units - 2 5 ton 16 SEER and one 3 ton 12 SEER American Standard units. They totally dominate my consumption - up to 14kW when all three are running. My house was built in 1976 and in Tennessee where construction practices then and now were not particularly energy efficient. I installed this system to get a baseline before I begin major remodeling and construction to address my energy efficiency.
I am an EE and I do agree that you have to be an electrician, an EE or at least an accomplished electric savvy tinkerer to install this or any other energy monitor in a panel yourself.
Tom - I suspect that you are in the accomplished tinker category and are just good at following directions - not just lucky. Glad to see that you were able to hook it up and make it work. I do tend to look for more out of a product - I can't help but think about interoperability with other systems - especially when they make an attempt at supporting that kind of extensibility.
P. Honebein - As I note above, I can see how the installation can be intimidating to a non electrician or EE. I like your suggestion for adding to the checklist for these types of "consumer" smart grid products.
David - THe outlet strips simply have to be "nearby". Nearby means electrically nearby - same circuit, or a parallel circuit where the intervening inductance/capacitance is not sufficient to decouple the outlet strip filter from the TED device. THis is all very, very dependent on the outlet strip design and home electrical system layout. I am not seeing any false positive X-10 actions but I have definately seen the reliability of X-10 communication decrease - even at locations where I verified that I have sufficient X-10 signal (i.e I ruled out the filtering issue for that test).
Homeseer already supports the earlier TED version that used a PC software application to respond to queries from homeseer. I am looking for an updated plug-in that will allow me visualize instantaneous and historical voltage, current, power and energy.
Erich
Erich Gunther - 07/12/2010 - 08:59
Yep, sub-metering your home ain't there yet.
This is awesome, both the review and the comments. I am an electronics tech who does sub-metering of commercial multi-tenant high-rises as well as residential.
Most of the systems for the average homeowner, who can replace a light switch on cold and sober Saturday morning, will only monitor the current on the two feeders. This is "good enough" since it's simply VA x PF (which can be just 0.95 to 0.98) for power. The weak area as mentioned is the user interface.
Google Powermeter makes it possible to upload and download your power measurements through their API. But while the backend seems somewhat thought out, specifically how you store energy demand and usage, the actual GUI is just lame. Obviously, Google got going with this and somewhere the key champion must have found a new passion. At least they didn't just kill it. So that leaves an opportunity for some middleware, that does things like Erich mentioned.
Until the home owners see they are getting dinged with TOU charges, or are in utility with really obnoxious tarriffs, the "ROI" is long.
Steven Harbauer - 08/09/2010 - 18:33
Commercial Use
I have a friend that has a machine shop and he would like to monitor the voltage and amperage used by each of his machines and record it over time. Is this something that could be used for this type of application? The 'sub metering' thing sounds more like what they might be looking for - do you have any input on this Steven?
I am fairly hands-on and its fair to say that it is a flaw of mine that I routinely bite off more than I can chew.
I think it took me about an hour and a half to install because I had to make room in an over-packed panel. And I confess that because the mains could not be shut off in my house (very old pushmatic panel), I did shock myself once - too much coffee on my part.
The time also included getting it all hooked into my home network.
But it has made me far more aware of our power usage. And being able to compare it to other folks' usage goads me to improve mine.
The iGoogle power meter interface is a nice, basic tool that allows you to check whats going on in the home - did my kids turn out the lights when they left for school? I can now tell.
On a scale from one to ten, with ten being a wonderfully refined product (at the moment I can't think of something that would get a ten) I would give it a solid eight.
Just by being more aware of our usage I have knocked $50/month off of our power bill. My ROI is four months.
To my mind, considering the volumes of TED devices I could imagine being sold, and the hardware and software costs that must have been sunk into this product, it represents an astoundingly inexpensive device.
Perhaps it is more fair to say that the pricing is appropriate as I'm not sure I would have taken the risk of purchasing it had it not been so reasonable.
I'm satisfied and for me it was a good investment.
A VanBriesen - 10/14/2010 - 13:56
Ok, so what else?
Ok, so we now know quite a bit about the TED 5000, except for one thing-- what are its competition? Is there anything else that's less proprietary? Or is that it?
K Doyle - 04/01/2011 - 16:35
Wireless home energy monitor
It is great to be here and we are a Home energy monitor Menufacturer from china. We have already produced more than 1 million pcs Home energy monitor for UK market .Our quality assurance & technology accumulation is able for us to support any Home energy management program all over the world. But we don’t know much about USA market so anybody who can give me some guide will be highly appreciated. We would like to be partner of any company/anybody who is interested in HAN market.
My email address is henry@eco-smarter.com and my skype is henry_huang1982, thank you.
We're getting mixed signals about the vitality of the smart grid market. On the one hand, the recent DistribuTECH conference was one of the most successful ever. On the other, a well-known Wall Street analyst recently told his clients that the smart metering sector is "facing several headwinds," including weak regulatory support in the U.S. and delays in European adoption. Taking the pulse of the smart grid industry is this week's Tuesday Topic.