DONT GET THE OG&E Energate SmartTemp Thermostat Smart Hours
The Dangers of OGE and there Smart Hours Program and how it poses as huge financial risk to you.
this my opinion based on facts and other peer reviewed information
so the long version short.
if you get the smart hours thermostat and it destroys or damages your HVAC system you better have the cash to fix it OGE will claim its not there fault
Including saying to you (Jessica) any expert you bring in we will bring in one to discount you. (paraphrased just a hair the discount word she used worse
so our story and how we are out
Well we are not out we are suing and going public to inform others. (i tried to settle with them.(
I will never stop thus ensuring others dont get bent over as they may not have the documentation i have or videos etc but now that im public you do.
last year may'ish 2012 we got the OGE OG&E Smart Thermostat Smart hours Plan
as you can see from these videos it resets and just turns off
we had there techs and ours out and found failures.
and if you read just the first paragraph of this
you will relize that with shortcylcing it can
"Heatcraft tech topics volume 2 number 1 May 1994 one at worst short cycling can shorten the life of the condenser and may cause fan motor or fan blade failure refrigerant leaks or failure of other components "
also within that OGE left there thermostat installed thus causing it to ensure damage.
(i had asked when there tech came out if there thermostat could go but was ignored)
Within that there tech didnt even install what they recomened cause it wasnt in his truck. LMFAO
so in order of our mess
1.The First thermostat was installled incorectly.(not set up for our heatpump system)
2. 2nd tech started words with me and that unit falted.
3. they replaced it a 3rd time (or told me they did)
4. then the HVAC system heater/air handler inside and heatpump unit outside started having issues.
4.1 oge brought there own tech and he replaced fan capacitor.
4.2 and they recomended a 70va transformer but when got back from truk only had a 50va so they put that in But never put a 70va in (who knows why it needs such a big xfmrer.
4.3 they say the defrost board is bad (so do i) but couldnt check then it was summer (never replaced)