When the power goes out, utility customers notice. But what about when the power stays on? Do customers notice that? Do they acknowledge the challenges utilities face during record high electricity demand as people crank up the AC and plug in fans? And do they even have a clue that new, smart grid technologies are helping utilities do a better job balancing loads so the AC does stay on?
That's our Tuesday Topic this week. Whether you work for one – or want to respond as a customer – please jump to the discussion forum and grade your utility's performance during the scorching heat many areas experienced earlier this summer. Does yours get a passing grade? Why or why not? Tell us what you think >>