The webinar has been split into five segments for ease of replay. Click the Watch the Replay link at the top of this page to watch the first segment. Berst introduces the speakers, provides a brief overview of the topic and then Parmar of Accenture describes the essentials of an integrated network operating center – or INOC. Use the links below to access the remaining four video segments and related resources, including the webinar slide deck.

Path to an INOC Webinar #2: Why INOCs and the role of IT and OT

Vaibhav Parmar of Accenture explains what is triggering utility interest in integrated network operating centers today. He also discusses the roles of utility IT and OT departments in an INOC.

Path to an INOC Webinar #3: INOC costs, benefits and challenges

Vaibhav Parmar of Accenture discusses the costs, benefits and challenges of an INOC. He also answers questions about the prevalence of INOC outside of North America, INOC vendor interest and the potential for internal resistance to INOC implementations.

Path to an INOC Webinar #4: The INOC in Pepco's world

This segment features Karen Lefkowitz of Pepco Holdings. She shares background on Pepco's decision to implement an INOC as well as the process, benefits and challenges they are encountering in its ongoing development.

Path to an INOC Webinar #5: Q&A   

Panelists answer questions from the audience. Among them: how to overcome a lack of standards, differences between vendors and different vendor systems, important roles an INOC plays in smart metering, and mechanisms for retaining staff for high-demand INOC positions.

Related resources…

Webinar slide deck: The Path to an Integrated Network Operating Center

Jesse Berst: Pepco's path to an integrated network operating center

Guest column: From control center to optimization engine