Title	Webinar presentation: Breakthrough techniques for engaging today's electric power customers
Description	Today's customer realities and overall attitudes toward the smart grid and the benefits utilities can derive from customer analytics are highlighted in numerous charts and graphs in this presentation deck from SGN's Sept. 25, 2012 webinar. Featured panelists were Patty Durand, Executive Director of the Smart Grid Consumer Collaborative, and Vickie Dorris, Solution Leader, IBM Energy & Utilities Industry.
Date	Sep 28, 2012

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