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By Doug Peeples

SGN News Editor

 

Smart grid technologies and products are coming out at seemingly blinding speed as the smart grid changes and adapts. Some are new innovations while others are existing technologies and services that evolve to meet changing and growing needs. Here we summarize six new or significantly upgraded technologies that have surfaced recently.

 

New twists in customer engagement/home energy management

Customer engagement is becoming one of the more quickly growing areas as utilities focus more time and investment on strengthening customer relations and building trust. And a lot of those efforts concentrate on home energy management tools and services. Silver Spring Networks, a networking platform and solutions provider for smart energy networks, recently released a new version of its CustomerIQ customer engagement platform, 3.0.

 

"Our updated CustomerIQ platform delivers a more dynamic and personalized experience for end users and helps utilities better understand how their customers are using this energy information," said Matt Smith, senior director for demand side management at Silver Spring. "Silver Spring's end-to-end customer engagement platform includes an interactive web portal, email notifications, and enhanced mobile site, printed home energy reports, and robust customer service tools. The multi-channel platform, coupled with the ability to support multiple metered devices, creates a strong foundation for expanded demand response, energy efficiency, electric vehicle charging and distributed generation applications across both residential and commercial customers."

 

Telkonet has added new features to its EcoSmart line of energy management solutions. The new additions, the EcoGuard wall outlet and EcoSwitch light switches, both are able to stop power to overhead lights or electrical outlets based on a room's occupancy status, a schedule or an event such as a load shed or a signal from the Property Management System.

Page 2: More products to explore >>

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Good morning. I enjoyed reading your article. Thank you. I was wondering if you have heard of or have any information about this company: http://infraxinc.com/ I notice that they were recently added to the ITRON PARTNER page but there is no further article about them. I thank you in advance for any response. Be well. Mark

Mark Daniels - 08/04/2012 - 04:29

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